I would like to commend you guys on the great work you did with one of my difficult members. As I have said before, she was never satisfied with anyone until you assigned Marie Elien Cenat and she started to service her. Her Case Coordinator, Franck Auguste, has been very responsive with the constant communication requests and has been handling the case quite well. I have been communicating constantly with Wendy Garcia regarding any new cases that come along and she has been wonderful with responding to any issues.
Just wanted to say thanks for handling this case well, along with all the future cases you will receive from our team.